Customer Service Sales Representative in Benoni, Gauteng
Published on CazVidat Massive Diamond Marketing
Join Massive Diamond Marketing as a Customer Service Sales Representative in Benoni. Provide excellent service and drive sales growth. Apply now!
Salary
ZAR 6,000 - ZAR 12,000 per month
Location
Benoni, Gauteng, ZA
Employment type
Full time
Workplace
Not provided
Customer Service Sales Representative in Benoni, Gauteng
ZAR 6,000 - ZAR 12,000 per month
Job description
Massive Diamond Marketing is hiring a friendly and approachable Customer Service Sales Representative in Benoni, Gauteng, South Africa. Join our team full-time to be the key contact for customers, delivering exceptional service and driving sales growth. Key Responsibilities Engage customers to understand their needs and offer tailored solutions. Effectively promote and sell products and services. Respond to customer inquiries with accurate information and support. Record customer interactions in CRM to track sales and follow-ups. Work with marketing to implement promotional campaigns. Achieve and exceed monthly sales targets through proactive outreach. Provide customer feedback to management to improve product offerings. Required and Preferred Qualifications High School Diploma with relevant sales or customer service experience. Proven skills in sales, marketing, communication, and leadership. 1-2 years experience in customer-facing roles, preferably retail or sales. Proficiency with CRM software and sales tools. Strong interpersonal skills and a positive attitude. Our Customer Service Sales team fosters collaboration and support. You will report to the Sales Manager and work closely with Marketing and Product Development teams to align customer feedback and sales strategies. Cross-functional teamwork is encouraged to drive innovation and efficiency. We emphasize employee growth and provide opportunities to advance your career in a positive work environment.
Frequently asked questions
Is this position full-time or part-time?
This is a full-time position based in Benoni, Gauteng.
Do I need prior experience to apply for this role?
Yes, you should have 1-2 years of customer-facing experience, preferably in retail or sales.
What kind of qualifications are required?
A high school diploma along with relevant sales or customer service experience is required.
Will I be working remotely or on-site?
This role is not remote; you will be working on-site in Benoni, Gauteng.
What are the main responsibilities of this job?
You will engage customers to understand their needs, promote and sell products, respond to inquiries, record interactions in the CRM, and work with marketing on campaigns.
Who will I report to and collaborate with?
You will report directly to the Sales Manager and work closely with Marketing and Product Development teams.