Customer Service Sales Representative – Benoni, Gauteng

Massive Diamond Marketing is hiring a full-time Customer Service Sales Representative in Benoni, Gauteng, South Africa. In this customer-facing role, you will provide helpful service, recommend relevant products and services, and support sales growth while creating a positive customer experience.

Key Responsibilities

• Connect with customers to understand their needs and recommend tailored solutions.
• Promote and sell company products and services.
• Respond to customer questions and provide accurate information and support.
• Record customer interactions, sales, and follow-up actions in the CRM system.
• Work with the marketing team to implement promotional campaigns.
• Conduct proactive outreach and nurture customer relationships to meet or exceed monthly sales targets.
• Share customer feedback with management to help improve product offerings.

Required and Preferred Qualifications

• High school diploma and relevant sales or customer service experience.
• One to two years of experience in a customer-facing role, preferably in retail or sales.
• Sales, marketing, communication, and leadership skills.
• Proficiency with CRM software and other sales tools.
• Strong interpersonal skills and a positive, approachable attitude.

Team and Reporting

You will report to the Sales Manager and collaborate with the Marketing and Product Development teams. The team values cooperation, customer feedback, and shared sales goals.

Growth and Work Details

Massive Diamond Marketing emphasizes employee growth and provides a collaborative team environment. This is a full-time, on-site position in Benoni, Gauteng, South Africa. Compensation details were not provided.