Customer Service Sales Representative in Benoni, Gauteng
Published on CazVidat Massive Diamond Marketing
Join Massive Diamond Marketing as a Customer Service Sales Representative in Benoni, Gauteng. Provide excellent service and drive sales growth. Apply now!
Salary
Not provided
Location
Benoni, Gauteng, South Africa
Employment type
Full time
Workplace
Not provided
Customer Service Sales Representative in Benoni, Gauteng
Benoni, Gauteng, South Africa
Job description
Massive Diamond Marketing is seeking a friendly and approachable Customer Service Sales Representative to join our team in Benoni, Gauteng, South Africa. This full-time role is vital for delivering exceptional customer service and driving sales growth.
Key Responsibilities
- Engage with customers to understand their needs and offer tailored solutions.
- Effectively promote and sell our products and services.
- Respond to customer inquiries with accurate information and support.
- Record customer interactions in the CRM system to track sales and follow-ups.
- Collaborate with marketing to implement promotional campaigns.
- Achieve and exceed monthly sales targets through proactive outreach and relationship building.
- Provide customer feedback to management to improve product offerings.
Required and Preferred Qualifications
- High School Diploma with relevant sales or customer service experience.
- Proven skills in sales, marketing, communication, and leadership.
- 1-2 years experience in a customer-facing role, preferably retail or sales.
- Proficiency with CRM software and sales tools.
- Strong interpersonal skills and a positive attitude.
Our Customer Service Sales team works collaboratively, reporting directly to the Sales Manager and partnering closely with Marketing and Product Development teams. We encourage cross-functional collaboration to foster innovation and streamline processes.
Massive Diamond Marketing values employee growth and fosters a positive work environment with opportunities for advancement.
Frequently asked questions
Is this position full-time or part-time?
This is a full-time position based in Benoni, Gauteng.
Do I need prior experience to apply for this role?
Yes, you should have 1-2 years of customer-facing experience, preferably in retail or sales.
What kind of qualifications are required?
A high school diploma along with relevant sales or customer service experience is required.
Will I be working remotely or on-site?
This role is not remote; you will be working on-site in Benoni, Gauteng.
What are the main responsibilities of this job?
You will engage customers to understand their needs, promote and sell products, respond to inquiries, record interactions in the CRM, and work with marketing on campaigns.
Who will I report to and collaborate with?
You will report directly to the Sales Manager and work closely with Marketing and Product Development teams.