Field Service Technician - UPS and Power Systems

At Purple Drive Technologies LLC, a leader in innovative energy solutions, we’re expanding our team in Idaho Falls, Idaho. We’re looking for a dedicated Field Service Technician specializing in UPS and Power Systems to join us on-site in this full-time role. Join a company committed to delivering cutting-edge power management systems that keep critical infrastructure running smoothly. This position offers excellent career development opportunities, hands-on experience with advanced technologies, and a collaborative work environment focused on innovation and growth. Key Responsibilities Install, maintain, and repair UPS and power systems at diverse customer locations, ensuring minimal downtime and optimal system reliability. Conduct thorough inspections and diagnostic tests to proactively identify issues and maintain peak system performance. Troubleshoot and resolve complex technical problems quickly, providing timely and effective support to clients. Document all service activities accurately, including project progress and customer feedback, to support continuous improvement. Train clients on proper operation and maintenance of power systems to maximize system lifespan and efficiency. Collaborate closely with engineering and sales teams to enhance service offerings and improve overall client satisfaction. Participate in ongoing education and training programs to stay current with industry standards and emerging technologies. What We're Looking For Required: Associate degree in Electronics, Electrical Engineering, or a related technical field. Strong understanding of electrical fundamentals and safety protocols. 1-3 years of field experience working with power systems, preferably UPS technology. Proficiency with electrical diagnostic tools and repair software. Excellent problem-solving skills and ability to work independently in the field. Preferred: Industry certifications such as NICET or equivalent credentials. Experience with client training and technical documentation. Strong communication and teamwork skills to collaborate cross-functionally. Commitment to continuous learning and professional development. What We Offer Comprehensive health insurance coverage to support your well-being. Paid time off to maintain a healthy work-life balance. Retirement plan options to help you plan for the future. Opportunities for career advancement and skill development within a growing company. Supportive team environment that values innovation and collaboration. On-site work in Idaho Falls, providing stability and community connection. Frequently Asked Questions What are the typical working hours for this position? This is a full-time, on-site role with standard business hours, though occasional overtime may be required depending on project needs. Is prior experience with UPS systems mandatory? While preferred, candidates with strong electrical fundamentals and related field experience will be considered. Does the company provide training? Yes, ongoing training and professional development are integral parts of our culture. Are there opportunities for career growth? Absolutely. We encourage internal advancement and skill enhancement. Is travel required? Travel is primarily local within the Idaho Falls area to customer sites; overnight travel is rare. How do I apply? Submit your application through our careers page or contact our HR department directly for next steps. For more information about UPS technician roles and industry standards, visit the U.S. Bureau of Labor Statistics . Ready to advance your career with Purple Drive Technologies LLC? Apply today to become a vital part of our team and help power the future in Idaho Falls.