Front Desk Person – New York City, NY

ParmaClean is hiring a full-time Front Desk Person in New York City, New York. In this on-site customer service role, you’ll help create a welcoming experience for every guest in a fast-paced, diverse environment.

Key Responsibilities

• Greet and welcome guests warmly, creating a positive first impression.
• Manage front desk operations, including answering phones, checking in guests, and responding to inquiries.
• Maintain accurate guest records and bookings in the reservation system.
• Share helpful information about local attractions and available amenities.
• Coordinate with housekeeping, maintenance, management, and other departments to support smooth service.
• Address guest concerns and complaints professionally and help resolve them.
• Process transactions and maintain an accurate cash drawer.

Required and Preferred Qualifications

• High school diploma or GED equivalent.
• Strong communication skills and the ability to engage positively with diverse clientele.
• Customer service experience; front desk or hospitality experience is preferred.
• Familiarity with reservation software or the ability to learn it quickly.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Previous experience in a similar role is preferred but not required.

Role Details

• Employer: ParmaClean
• Location: New York City, New York
• Schedule: Full-time, on-site
• Pay: $45000 per year
• Reports to: Front Desk Manager

You’ll collaborate with management and other teams to support a consistent, positive guest experience. If you enjoy helping people and staying organized in a busy setting, apply for the Front Desk Person position with ParmaClean in New York City.