Inside Sales and Warehouse Specialist - HVAC | Boston, MA

Position Overview A-Power, Inc. is rapidly expanding and seeking motivated Inside Sales and Warehouse Specialists to join our team in Boston, Massachusetts. Represent one of the fastest-growing HVAC equipment brands while combining sales and warehouse responsibilities in a dynamic role. Key Responsibilities Sales and Customer Service Respond promptly to calls, quotation requests, and product inquiries from contractors, dealers, and service companies. Build and maintain strong customer relationships by providing accurate product, pricing, and availability information. Support outside sales representatives to develop territories and enhance customer satisfaction. Follow up on leads, quotations, and inactive accounts to generate new business and strengthen existing partnerships. Maintain organized records in the customer relationship management system (preferably Zoho CRM). Stay updated on A-Power’s full HVAC product range, accessories, and promotions to offer knowledgeable recommendations. Warehouse and Logistics Receive, inspect, and document incoming shipments to ensure accuracy and quality. Organize and stock inventory in a clean, safe, and orderly manner. Prepare and fulfill customer orders accurately and on schedule. Assist with warehouse operations to maintain efficiency and safety standards. This full-time position offers a competitive salary of $70,000 per year and is based in Boston, MA. Candidates must be self-motivated, organized, and committed to delivering excellent customer service and operational excellence.