Kelly Services Jobs in Florida

Join Kelly Services, a global leader in workforce solutions, as we expand our presence in Tallahassee, Florida. We're looking for motivated professionals passionate about delivering exceptional customer service in a dynamic, fast-paced environment. This full-time, on-site role offers a competitive pay rate of $35 per hour and excellent opportunities for career development and advancement within a supportive team structure. At Kelly Services, you will be part of a company committed to innovation and community impact. Our Tallahassee location benefits from a collaborative culture where your contributions directly influence client satisfaction and business success. If you thrive in a team-oriented setting and are eager to grow your career in customer service, apply today to join our dedicated workforce. Key Responsibilities Deliver outstanding customer service by effectively communicating and resolving inquiries with professionalism. Manage customer complaints and feedback promptly to maintain high satisfaction levels. Maintain accurate and detailed records of all customer interactions and transactions using CRM software. Collaborate closely with team members and management to ensure client needs are met efficiently and effectively. Participate actively in training sessions and team meetings to continuously improve service quality. Contribute to team goals by fostering a positive and cooperative work environment. Utilize problem-solving skills to address and resolve client issues quickly, enhancing customer loyalty. What We're Looking For Required: High School Diploma or equivalent education. Strong verbal and written communication skills essential for clear customer interaction. Minimum 1-2 years of experience in customer service or a related field preferred. Proficiency in problem-solving and conflict resolution. Ability to work collaboratively within a team-oriented environment. Preferred: Experience using CRM software and Microsoft Office Suite. Demonstrated ability to handle high-volume customer interactions efficiently. Previous experience in a fast-paced call center or customer support role. What We Offer Competitive pay at $35 per hour with potential for performance-based increases. Health insurance plans to support your well-being. Paid time off to maintain work-life balance. Retirement plan options to secure your financial future. Career development and advancement opportunities within a global company. Supportive team environment with experienced leadership focused on your growth. Frequently Asked Questions Is this position remote? No, this role is on-site in Tallahassee, Florida, to ensure close team collaboration and client support. What is the typical work schedule? This is a full-time position with standard business hours; specific shifts will be communicated during the hiring process. Are there opportunities for career advancement? Yes, Kelly Services emphasizes internal growth and provides training programs to help you advance your career. What kind of training will I receive? You will participate in comprehensive onboarding and ongoing training sessions to enhance your skills and service delivery. What is the application process? Candidates can apply online, and qualified applicants will be contacted for interviews promptly. Does Kelly Services offer benefits? Yes, we provide health insurance, paid time off, and retirement plans as part of our benefits package. For more information about workforce trends and salary benchmarks in customer service roles, visit the U.S. Bureau of Labor Statistics . Ready to take the next step? Apply today to join Kelly Services in Tallahassee and start building a rewarding career with a company that values your growth and success.