Parts Specialist

At Boat Town, Inc., a leading marine dealership in Boston, Massachusetts, we are expanding our service department and looking for a dedicated Parts Specialist to join our growing team. If you have a passion for marine parts, inventory management, and customer service, this is a fantastic opportunity to advance your career in a dynamic, supportive environment. This full-time position is based on-site at our Boston location, operating Tuesday through Saturday, with competitive compensation tailored to your experience. Join Boat Town and be part of a company committed to quality service and customer satisfaction. We offer opportunities for career development, a collaborative team culture, and the chance to work with industry experts in the marine sector. Key Responsibilities Coordinate with service and sales teams to ensure accurate and timely ordering of marine parts and accessories. Manage inventory systems meticulously to track parts availability and maintain optimal stock levels, reducing downtime and improving service efficiency. Communicate promptly with team members when parts arrive to facilitate smooth workflow and customer service. Assist in overall service department operations, supporting warranty and service managers with parts-related inquiries. Provide excellent customer service by assisting customers during checkouts, answering phones, and addressing parts-related questions. Maintain organized records of parts orders, deliveries, and inventory adjustments to ensure accuracy and accountability. Collaborate with team members to identify inventory needs and recommend improvements to parts ordering processes. Support the service department in meeting operational goals and enhancing customer satisfaction metrics. What We're Looking For Required: Experience in retail, inventory management, or a related field, preferably within the marine or automotive industry. Strong communication and customer service skills to effectively interact with customers and team members. High energy, excellent work ethic, and ability to multitask in a fast-paced environment. Organizational skills with attention to detail and responsibility for accurate inventory tracking. Ability to work on-site in Boston during dealership hours: Tuesday through Saturday. Team player mindset with a collaborative approach to problem-solving. Preferred: Basic mechanical knowledge related to marine or automotive parts to facilitate communication with service and warranty managers. Previous experience working in a marine dealership or similar environment. Familiarity with inventory management software and systems. What We Offer Competitive compensation based on experience, with potential for growth. Health insurance benefits to support your well-being. Paid time off to maintain a healthy work-life balance. Retirement plan options to help you plan for the future. Professional development opportunities to enhance your skills and advance your career. A supportive, team-oriented work environment in a reputable marine dealership. Frequently Asked Questions Is this position fully on-site or remote? This role requires on-site presence at our Boston dealership Tuesday through Saturday to effectively manage parts inventory and customer interactions. What kind of experience is necessary? We require prior experience in retail or inventory management, preferably within the marine or automotive sectors. Mechanical knowledge is a plus but not mandatory. Are there opportunities for career advancement? Yes, Boat Town values career growth and offers professional development to help you advance within the company. What are the typical working hours? The position operates Tuesday through Saturday during dealership hours, with specific times provided upon hiring. What benefits does Boat Town provide? We offer health insurance, paid time off, a retirement plan, and other perks to support your professional and personal well-being. How can I apply? Interested candidates should submit t