Tele Caller Officer

At Mankap Financial Services, a rapidly growing leader in financial solutions based in Delhi, we’re looking for a dedicated Tele Caller Officer to join our dynamic team. This full-time, on-site role offers an exciting opportunity to develop your career in telesales within a supportive environment focused on professional growth and advancement. As a Tele Caller Officer, you will play a crucial role in connecting with customers, promoting our financial products, and driving sales success in one of India’s most vibrant cities. Join us in Delhi and be part of a company that values your contribution and offers competitive pay ranging from ₹11,000 to ₹35,000 per month, along with opportunities for career development and skill enhancement. This role is perfect for motivated individuals who thrive in a fast-paced sales environment and are eager to build lasting customer relationships. Key Responsibilities Make outbound calls to prospective and existing customers to effectively promote Mankap Financial Services’ products and services. Respond professionally to inbound customer inquiries, providing accurate information and solutions. Identify customer needs through active listening and recommend suitable financial products to maximize sales conversions. Achieve and exceed daily, weekly, and monthly sales targets to contribute to company growth. Maintain accurate records of all calls, customer interactions, and sales activities using CRM tools. Follow up on leads and previous customers to nurture relationships and maximize sales opportunities. Handle objections and resolve customer concerns with professionalism and empathy to ensure customer satisfaction. Stay updated on company products, pricing, and promotions to provide the most relevant information to customers. Ensure compliance with company policies, sales scripts, and regulatory requirements. Collaborate with team members and supervisors to continuously improve sales strategies and performance. What We're Looking For Required: Proven experience in telesales or customer service, preferably in financial services or related sectors. Excellent communication and interpersonal skills in English and Hindi. Strong persuasion and negotiation abilities to close sales effectively. Basic computer proficiency and familiarity with CRM software. Ability to work full-time on-site in Delhi with a professional and positive attitude. Goal-oriented mindset with a track record of meeting or exceeding sales targets. Preferred: Experience in financial products or services sales. Knowledge of local market trends and customer behavior in Delhi. Ability to handle high call volumes while maintaining quality customer interactions. Eagerness to learn and grow within the company, embracing career advancement opportunities. What We Offer Competitive salary with performance-based incentives to reward your success. Health insurance coverage to support your well-being. Paid time off to maintain a healthy work-life balance. Retirement plan options to secure your financial future. Professional development programs and training to enhance your skills and career growth. Supportive team environment that fosters collaboration and continuous improvement. On-site work in a central Delhi location with easy access to public transport. Frequently Asked Questions What are the working hours for this position? The role is full-time, typically Monday to Friday, with standard office hours based in Delhi. Is prior telesales experience mandatory? While prior telesales experience is preferred, candidates with strong communication skills and a willingness to learn are encouraged to apply. Are there opportunities for career advancement? Yes, Mankap Financial Services emphasizes career development and offers advancement opportunities for high performers. What is the salary range for this role? The monthly salary ranges from ₹11,000 to ₹35,000, depending on experience and performance. Is this a remote position? No, this role requires on