Tellecaller

At SNAB SOLUTION, a rapidly growing company based in Coimbatore, Tamil Nadu, we are dedicated to delivering exceptional customer experiences and driving business growth through innovative sales strategies. We're looking for a motivated Telecaller to join our team on a full-time, on-site basis. This role offers a fantastic opportunity for career development in sales and customer service within a supportive and dynamic environment. Located in the vibrant city of Coimbatore, this position is ideal for candidates passionate about communication, customer engagement, and advancing their professional skills. Key Responsibilities Make outbound calls to potential and existing customers to actively promote our products and services, aiming to increase sales conversion rates. Provide outstanding customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction to foster long-term client relationships. Maintain accurate records of all customer interactions and update lead information in the CRM database to support sales tracking and reporting. Collaborate closely with the sales team to identify new sales opportunities and effectively upsell relevant products and services. Conduct timely follow-up calls to ensure customer needs are met and to introduce additional offerings, contributing to customer retention and revenue growth. Gather and report customer feedback to help refine service strategies and improve overall customer experience. Achieve individual and team sales targets consistently while adhering to company policies and quality standards. What We're Looking For Required: Bachelor's Degree in any discipline, demonstrating a solid educational foundation. Proven experience in telemarketing, sales, or customer service roles, with a track record of meeting or exceeding targets. Strong verbal and written communication skills to engage customers effectively. Technical proficiency in using CRM software and telephone systems to manage customer interactions efficiently. A positive, proactive attitude and the ability to thrive in a fast-paced, target-driven environment. Preferred: Experience with sales analytics tools or customer feedback systems to support data-driven decision-making. Familiarity with effective sales strategies and customer engagement principles. What We Offer Competitive monthly salary of $15,000 INR equivalent, aligned with industry standards in Coimbatore. Health insurance coverage to support your well-being and peace of mind. Paid time off to ensure a healthy work-life balance and personal rejuvenation. Retirement plan options to help you secure your financial future. Professional development opportunities including training and career advancement pathways. Supportive team environment that values your contributions and encourages growth. Frequently Asked Questions What are the working hours for this Telecaller position? This is a full-time, on-site role based in Coimbatore, typically following standard business hours with occasional flexibility as needed. Is prior experience mandatory to apply? While prior telemarketing or customer service experience is required, we value enthusiasm and a willingness to learn for career growth. What tools will I use in this role? You will use CRM software and phone systems to manage customer interactions and sales data efficiently. Are there opportunities for career advancement? Yes, SNAB SOLUTION encourages internal growth and provides training to help you advance within the company. Is this position eligible for remote work? No, this role requires on-site presence in Coimbatore to collaborate closely with the sales and customer service teams. How do I apply for this position? Simply submit your application through our official career portal or contact our HR department directly. Early applications are encouraged. For more information about telemarketing careers and salary benchmarks, visit the U.S. Bureau of Labor Statistics Telemarketer Overview