Telecalling Executive

Join Abs Private Limited, a fast-growing company based in Coimbatore, Tamil Nadu, as a Telecalling Executive and become a vital part of our customer engagement team. We’re looking for motivated professionals who want to contribute to a dynamic, innovative workplace where your voice directly impacts customer satisfaction and business growth. This full-time, on-site role offers a competitive salary of $38,000 per month (INR equivalent), along with opportunities for career development and advancement within a collaborative environment. As a Telecalling Executive, you will play a key role in building strong client relationships by delivering exceptional service and clear communication. Located in the heart of Coimbatore, this position is ideal for candidates eager to grow their skills in customer service and sales within a supportive team. Abs Private Limited values teamwork, innovation, and continuous learning, ensuring you have the tools and training needed to succeed. Key Responsibilities Conduct outbound calls to potential clients, effectively communicating product and service information to generate interest and leads. Respond promptly to customer inquiries, ensuring each interaction is positive, professional, and solution-oriented. Maintain detailed records of all customer interactions in CRM software to support follow-ups and track engagement metrics. Collaborate closely with sales and marketing teams to align outreach strategies and meet or exceed monthly targets. Manage time efficiently to handle a high volume of calls daily while maintaining quality and customer satisfaction. Adapt communication styles to meet diverse customer needs, enhancing engagement and retention. Participate actively in training sessions to improve product knowledge and telecalling techniques, contributing to continuous personal and team growth. What We're Looking For Required: Relevant certification in customer service or related fields. Strong skills in customer service, active listening, time management, adaptability, teamwork, and accurate record-keeping. Proficiency in CRM software and standard office tools such as MS Office or Google Workspace. Excellent verbal communication skills in English, with the ability to engage customers effectively. Preferred: 1-2 years of experience in telecalling, customer service, or related roles. Familiarity with sales processes and target-driven environments. Demonstrated ability to work collaboratively in a fast-paced setting. What We Offer Competitive monthly salary with performance incentives. Health insurance coverage to support your well-being. Paid time off for work-life balance and personal growth. Retirement plan options to secure your future. Professional development opportunities including ongoing training and career advancement pathways. Collaborative and innovative work environment fostering teamwork and creativity. On-site role in Coimbatore, providing a stable and engaging workplace. Frequently Asked Questions What are the working hours for this position? The role is full-time, typically 9 AM to 6 PM, Monday through Friday, with occasional flexibility as needed. Is prior telecalling experience mandatory? While 1-2 years of experience is preferred, candidates with relevant certifications and strong communication skills are encouraged to apply. Will training be provided? Yes, comprehensive training sessions are part of the onboarding process to enhance your product knowledge and calling strategies. Is this position eligible for remote work? No, this is an on-site position based in Coimbatore, Tamil Nadu. What is the salary range for this role? The monthly salary is competitive at $38,000 per month (INR equivalent), aligned with industry standards in the region. How can I apply? Interested candidates should submit their resume and cover letter through our official application portal or contact our HR department directly. For more information about telecalling careers and salary benchmarks, visit the