Telecalling Team Leader Job in Coimbatore, Tamil Nadu

Join TCNPL as a Telecalling Team Leader in Coimbatore, Tamil Nadu, India. Lead a dynamic telecalling team in the fast-growing telecommunications sector. Drive sales, enhance customer satisfaction, and foster a positive work environment. Key Responsibilities Lead and mentor telecallers to improve customer engagement and sales skills. Develop and execute calling strategies to meet and exceed sales targets. Monitor team performance using analytics and feedback to ensure consistent achievement of goals. Conduct training sessions to boost team skills, product knowledge, and communication effectiveness. Collaborate with sales to align telecalling efforts with business objectives. Prepare and present reports on team performance to senior management. Resolve customer complaints promptly and effectively through team support. Required and Preferred Qualifications Bachelor's degree in any discipline. Excellent verbal and written communication skills. Proven telecalling or sales experience, preferably in a leadership role. Familiarity with CRM tools and data analysis. 2-3 years minimum experience in telecalling or related fields. TCNPL offers a collaborative team environment and opportunities for professional growth. This full-time position is based in Coimbatore and is not eligible for remote work.