Telecalling Team Leader Job in Coimbatore, Tamil Nadu
Published on CazVidat TCNPL
Apply for Telecalling Team Leader at TCNPL in Coimbatore. Lead telecalling teams, drive sales, and enhance customer service. Full-time, competitive salary.
Salary
₹500,000 per year
Location
Coimbatore, Tamil Nadu, IN
Employment type
Full time
Workplace
Not provided
Telecalling Team Leader Job in Coimbatore, Tamil Nadu
₹500,000 per year
Job description
Join TCNPL as a Telecalling Team Leader in Coimbatore, Tamil Nadu, India. Lead a dynamic telecalling team in the fast-growing telecommunications sector. Drive sales, enhance customer satisfaction, and foster a positive work environment. Key Responsibilities Lead and mentor telecallers to improve customer engagement and sales skills. Develop and execute calling strategies to meet and exceed sales targets. Monitor team performance using analytics and feedback to ensure consistent achievement of goals. Conduct training sessions to boost team skills, product knowledge, and communication effectiveness. Collaborate with sales to align telecalling efforts with business objectives. Prepare and present reports on team performance to senior management. Resolve customer complaints promptly and effectively through team support. Required and Preferred Qualifications Bachelor's degree in any discipline. Excellent verbal and written communication skills. Proven telecalling or sales experience, preferably in a leadership role. Familiarity with CRM tools and data analysis. 2-3 years minimum experience in telecalling or related fields. TCNPL offers a collaborative team environment and opportunities for professional growth. This full-time position is based in Coimbatore and is not eligible for remote work.
Frequently asked questions
Is this Telecalling Team Leader position remote or on-site?
This is a full-time position based in Coimbatore, Tamil Nadu, and is not eligible for remote work.
What kind of experience do I need to apply for this role?
You need a minimum of 2-3 years of experience in telecalling or related fields, preferably with some leadership experience.
What are the main responsibilities of the Telecalling Team Leader?
You will lead and mentor telecallers, develop calling strategies, monitor team performance, conduct training sessions, collaborate with sales, and handle customer complaints.
What educational qualifications are required for this job?
A bachelor's degree in any discipline is required for this position.
How much does this Telecalling Team Leader role pay?
The salary for this role is INR 500,000 per year.
Will I be involved in reporting and analytics in this role?
Yes, you will prepare and present reports on team performance to senior management and use analytics to monitor team progress.