Ticketing Executive Job in Surat, Gujarat - HireForte

Join HireForte as a Ticketing Executive in Surat, Gujarat and become a vital part of the travel and tourism industry. This full-time role focuses on efficient ticket booking and delivering exceptional customer service to clients. Key Responsibilities Manage and process ticket bookings using Global Distribution Systems (GDS) and airline booking platforms. Deliver outstanding customer service by addressing inquiries and resolving ticketing issues promptly. Maintain accurate transaction records and ensure compliance with booking policies and procedures. Analyze ticket sales data to identify trends and enhance service quality. Assist clients with travel arrangements and provide detailed flight and service information. Collaborate with team members to improve booking processes and meet departmental objectives. Perform administrative tasks to ensure organization and accuracy within the ticketing system. Required and Preferred Qualifications Diploma or degree in Travel & Tourism, Hospitality, Business Administration, or related fields preferred. Proficiency in GDS and airline booking systems. Excellent customer service and communication skills. Strong analytical and problem-solving abilities. High attention to detail and organizational skills. This role requires teamwork and communication with the travel department’s leadership to ensure smooth operations. As a Ticketing Executive at HireForte, your efforts will directly impact client satisfaction and operational efficiency in Surat’s travel sector.