Upwork Account Manager

At EnigmaTechX, a fast-growing technology company based in Toronto, Canada, we're dedicated to empowering businesses through innovative software solutions. We're looking for a detail-oriented Upwork Account Manager to join our team on a contract basis. This role offers a unique opportunity to be part of a dynamic environment focused on career development and advancement opportunities within the digital freelancing ecosystem. Located on-site in Toronto, this position requires consistent presence with no remote option, ensuring close collaboration with our team and clients. Key Responsibilities Create and verify an Upwork account alongside our team, including ID and selfie verification to ensure compliance and authenticity. Maintain account activity daily on a dedicated PC or laptop with a stable internet connection, ensuring the profile remains competitive and visible. Monitor and manage the Upwork account status to prevent suspension or inactivity penalties, contributing to sustained client engagement. Optionally communicate with U.S.-based clients during their business hours, providing timely responses and fostering strong client relationships. Participate in interview calls and ongoing client discussions when comfortable, supporting the sales and project acquisition process. Collaborate closely with senior software engineers to maintain a professional and competitive profile that aligns with company standards. Report regularly on account performance metrics and client interactions to management, driving continuous improvement. Adhere to company policies and data security protocols when handling sensitive account information. What We're Looking For Required: Strong English communication skills, both written and verbal, to interact effectively with clients and internal teams. Basic computer literacy and ability to operate a dedicated PC or laptop reliably. Attention to detail and responsibility in managing account verification and activity. Ability to work on-site in Toronto with a stable internet connection. Comfortable following structured processes and collaborating with technical teams. Preferred: Experience or familiarity with web development concepts and platforms like Upwork. Previous experience in client communication or account management roles. Comfort in participating in client calls and interviews. Motivation for career growth within digital freelancing and account management. What We Offer Competitive contract pay of $100 USD per month with potential bonuses for exceptional performance. Access to company-provided equipment if you do not have a dedicated PC or laptop. Career development opportunities in the growing freelance and tech industry. Supportive team environment focused on professional growth and skill enhancement. On-site work in a modern Toronto office with a collaborative culture. Potential to expand role into client relations or project coordination based on performance. Frequently Asked Questions Is this position remote? No, this role requires on-site presence in Toronto to ensure account security and effective team collaboration. Do I need to create the Upwork account myself? No, the account will be created jointly with our senior software engineer to maintain a professional profile. Are advanced technical skills required? No advanced technical skills are necessary, but familiarity with web development is a plus. What are the working hours? Standard business hours in Toronto, with optional communication during U.S. client hours. Is equipment provided? Yes, if you lack a dedicated PC or laptop, the company can provide the necessary equipment. What is the contract duration? This is a contract position with ongoing opportunities based on performance and company needs. For more information about managing freelance platforms: Upwork Resource Center Ready to advance your career in digital account management? Join EnigmaTechX today and become a key player in our growing team. Apply now to secure your positi