Voice Process Executive - Sales Job in Noida, Uttar Pradesh

Join AM as a Voice Process Executive - Sales in Noida, Uttar Pradesh. Be a key player in customer engagement and sales growth within a collaborative and dynamic team environment. We value effective communication and exceptional customer service to build lasting client relationships. Key Responsibilities Engage customers via phone to understand needs and offer tailored sales solutions. Implement sales strategies to achieve individual and team sales targets. Listen actively to customer concerns and provide effective resolutions to boost satisfaction. Maintain accurate records of customer interactions and update CRM system regularly. Participate in team meetings to review performance, share insights, and plan new sales initiatives. Collaborate with quality assurance for ongoing training and feedback on sales techniques. Contribute to special projects aimed at improving sales processes and team efficiency. Required and Preferred Qualifications Graduation in any discipline is mandatory. Excellent verbal and written communication skills. Proficient in sales techniques and customer engagement strategies. Strong problem-solving skills with active listening capabilities. Prior sales or customer service experience preferred. Familiarity with CRM software is an advantage. 1-2 years of relevant experience preferred. We offer a vibrant, inclusive culture with growth opportunities and modern workplace benefits including flexible hours and health programs. This is a full-time, on-site position in Noida.