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Ajayi
Executive Assistant & Operations Specialist
Currículo em vídeo
Contato
Competências
Demonstrated experience with Calendar & Meeting Coordination.
Demonstrated experience with Email Support.
Demonstrated experience with Task Follow-Up.
Demonstrated experience with Google Workspace.
Demonstrated experience with Data Entry.
Formação acadêmica
Resumo
Professional profile
Experiência
Executive Assistant & Operations Specialist
Coordinate meetings, calendars, reminders, and follow-ups across multiple stakeholders.. Manage business communications, documents, spreadsheets, and digital records.. Track outstanding tasks and follow up with owners, reducing missed follow-ups by 45%.. Prepare reports, meeting materials, summaries, and research for management.. Handle multiple priorities independently while maintaining accuracy and confidentiality.
Administrative & Customer Support Specialist
Maintained accurate records for 5,000+ customer accounts and supported timely follow-ups.. Responded to enquiries, coordinated requests, and worked with internal teams to resolve issues.. Supported data entry, spreadsheet updates, documentation, and administrative tasks.
Operations Support Assistant
Supported research, documentation, spreadsheets, and project coordination.. Organized digital files and prepared summaries for team review.
Operations Analyst
Support day-to-day business operations by handling a changing mix of administrative, data, research, coordination, and operational tasks based on team priorities.. Manage multiple assignments simultaneously, shifting between urgent and routine tasks while maintaining accuracy and meeting established deadlines.. Maintain and update operational records, spreadsheets, databases, and internal documentation to ensure information remains organized and accessible.. Perform data entry, verification, reconciliation, and record updates across business systems and spreadsheets, processing 50,000+ records/transactions monthly.. Review information for missing, inconsistent, or incorrect details and communicate issues to relevant team members for clarification or resolution.. Prepare spreadsheets, reports, lists, documents, and other operational materials required by team members.. Conduct online and document-based research to gather, verify, organize, and summarize information needed for business activities.. Support team coordination by communicating task updates, following up on outstanding information, and helping keep assigned activities on schedule.. Respond to requests from internal stakeholders and provide accurate information or escalate issues when additional clarification is required.. Use Microsoft Office, Google Workspace, Excel, Google Sheets, CRM platforms, Teams, Slack, Zoom, and other online tools to complete assigned work.. Follow established processes and instructions while maintaining consistency across recurring operational tasks.. Identify process inefficiencies and help improve workflows, contributing to a 40% improvement in data-processing turnaround.. Maintain professionalism and discretion when working with business, customer, and operational information.. Work independently in a remote environment while maintaining regular communication with team members.
Operation Analyst - Research & Data Quality
Cut recurring reporting turnaround by ~40% by designing repeatable data-preparation and reporting workflows.. Validate 50,000+ records and transactions monthly, catching duplicates, missing values and inconsistencies before they reach reports.. Reconcile reporting outputs against source records, trace discrepancies to individual entries, and log each issue with its fix.. Define and track KPIs, investigate material changes and exceptions, and turn findings into recommendations for stakeholders.. Analyse operational data to identify recurring issues and performance gaps, and recommend practical process improvements.. Document validation rules and analytical logic so every process can be reproduced and reviewed.
Data & Operations Analyst
Automated data preparation and reporting workflows, lifting reporting efficiency by ~35%.. Built 15+ Power BI and Tableau dashboards for KPI tracking and performance monitoring.. Reconciled data across multiple sources, traced inconsistencies to root causes and corrected them before management reporting.. Partnered with stakeholders to translate business questions into clear reporting deliverables, on deadline.
Executive Virtual Assistant & Data Analyst (Freelance)
Manage client workflows, calendars and task trackers in ClickUp and Notion, following up until each item is closed.. Maintain accurate, duplicate-free CRM records in HubSpot and Salesforce, and automate repetitive tasks with Zapier.
Store & Inventory Officer
Recorded and updated stock and inventory information, keeping physical and digital records aligned.. Checked entries for accuracy and completeness and supported other departments with record-related requests.
& Operations Analyst
Audit and validate 50,000+ operational and transaction records monthly, checking completeness, consistency, duplicates, incorrect entries, and exceptions before information is used for reporting or decision-making.. Maintain and review Excel reporting workbooks using formulas, PivotTables, Power Query, lookups, validation rules, and reconciliation checks.. Investigate discrepancies between CRM records, source spreadsheets, transaction data, and reporting outputs, documenting the issue, affected records, and required correction.. Produce daily, weekly, and management KPI reports covering sales/operational activity, performance trends, data quality, and exceptions.. Review CRM records for missing fields, duplicate contacts, incorrect statuses, inconsistent lead information, and incomplete activity history.. Track recurring data-quality and process issues and communicate findings to stakeholders so corrective actions can be taken.. Build Power BI and Tableau dashboards that allow management to monitor KPIs, sales activity, operational exceptions, and performance trends.. Reconcile data from multiple sources before final reports are issued.. Maintain organized supporting documentation and records so reported figures can be traced back to source information.. Handle confidential operational and business information with discretion and attention to accuracy.
Sales Operations / CRM Support
Managed sales prospect and activity records across HubSpot, Zoho, Salesforce, Pipedrive, and Apollo, ensuring lead information and activity records remained complete and current.. Researched and verified 350+ prospective business contacts before CRM entry, checking company information, contact details, job titles, and other qualification criteria.. Maintained lead-source and campaign information used to monitor outreach performance and identify where qualified prospects originated.. Monitored 700+ outbound email activities, tracking opens, replies, interested prospects, discovery calls, and conversion outcomes for sales reporting.. Reviewed CRM records for duplicate contacts, incomplete information, incorrect statuses, and inconsistent entries and corrected issues before follow-up.. Maintained spreadsheets connecting prospect information, outreach activity, response status, and sales outcomes to provide a reliable view of pipeline activity.. Prepared sales activity information for performance review and identified gaps in follow-up, lead qualification, and record maintenance.. Worked with sales/outreach personnel to clarify incomplete records and ensure activities were documented correctly.
Data Entry / Research / Quality Control
Performed high-volume record verification, data entry, spreadsheet maintenance, and quality-control checks across research projects.. Verified business, property, address, and listing information using online sources, Google Search, Maps, Street View, PDFs, and databases.. Checked records for missing information, duplicate entries, incorrect addresses, inconsistent details, and incomplete documentation before submission.. Maintained structured Excel and Google Sheets trackers containing research status, verification results, exceptions, and supporting information.. Followed defined research and data-entry procedures.. Escalated records that could not be confidently verified instead of entering unsupported information.
Habilidades
Transcrição do vídeo
Transcrição do vídeo 1
In a remote role, I worked with team members and clients to coordinate tasks, follow up, and update, and update. I kept communication clear by responding promptly, confirming instructions, providing concise status updates, and using email messaging tools to document important details. This helped prevent misunderstandings and kept tasks moving smoothly. Thank you.
Transcrição do vídeo 2
I have extensive experience with data entry and record management, including maintaining 1,000+ customer and prospect records. I ensure accuracy by carefully reviewing entries using validation checks, keeping consistent format, and cross-checking information before submission. I also maintain organized spreadsheets and digital records, so information is easy to find and updated. Thank you.
Transcrição do vídeo 3
In my previous role, I managed data entry reporting, data entry reporting scheduling, follow-up, and administrative tasks simultaneously. I stayed organized by prioritizing deadlines using ClickOff and Trello to track tasks, setting reminders, and maintaining organized records. This helped me meet deadlines, responded quickly, and ensure nothing was overlooked. Thank you.
Video resume
Hi Michael, my name is Olawadire Charles. I'm applying for the Virtual Assistant position. I'm a reliable and detail-oriented remote professional with over four years of experience supporting scheduling, data entry, record management, email communication, internet research, and task coordination. I'm comfortable managing multiple priorities, keeping information organized, and responsive.
Video resume
Yeah, hi Michael, my name is Olabawa today Charles. I'm applying for the virtual assistant position. I'm a reliable and detailed-oriented, detailed-oriented remote professional with over four years of experience supporting scheduling, data entry, and record management, email communication, internet research, and task coordination.