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A

Albetta

Sales Support

Contato

Yaoundé, Centre, Cameroon
Disponível na CazVid
Contato pela CazVid

Competências

Customer Service and Client Support

Demonstrated experience with Customer Service and Client Support.

Customer Relationship Management

Demonstrated experience with Customer Relationship Management.

Client Communication and Follow-Up

Demonstrated experience with Client Communication and Follow-Up.

Stakeholder Engagement

Demonstrated experience with Stakeholder Engagement.

Customer Onboarding Support

Demonstrated experience with Customer Onboarding Support.

Formação acadêmica

Bachelor of Technology, Food Technology
College of Technology, University of Bamenda
2015 - 2017
Higher National Diploma (HND)
National Polytechnic University Institute, Bamenda
2013 - 2015
Brevet de Technicien
Government Technical High School (GTHS)
2012 - 2013

Idiomas

EnglishProficient (written and spoken)
FrenchAverage (written and spoken)
Lam-NsoProficient spoken; average written

Resumo

Sales Support open to new opportunities

Experiência

Sales Support

Yakili
Jun 2025 - Present

Communicate with school founders and prospective clients, conduct follow-up calls, and support appointment scheduling and field visits.. Respond to client questions and coordinate follow-up on onboarding, training, implementation and service-related challenges with relevant internal teams.. Support school and teacher onboarding, including account creation coordination and follow-up to help users progress through the setup process.. Explain education technology packages and support discussions relating to contracts, implementation requirements and customer commitments.. Track contract and payment follow-ups and maintain organized records of customer discussions, outcomes and next actions.. Prepare daily and weekly activity reports covering client engagement, follow-ups, progress and outstanding actions.. Coordinate with internal colleagues and education-sector stakeholders to support service delivery and school digitalization activities.. Participate in professional events, presentations and stakeholder engagements related to education technology.

Field Officer

Maria Margda Enterprise
Jan 2019 - Jan 2021

Conducted field activities and engaged clients and stakeholders to support assigned objectives.. Supported communication, follow-up and coordination of field activities.. Maintained professional relationships with clients and stakeholders while working toward operational targets.

Volunteer Program Coordinator

Youth Action for Sustainability and Community Development
Mar 2018 - Nov 2018

Supported coordination of community and sustainability activities with volunteers and stakeholders.

Laboratory Food Technician

Source du Pays
Jul 2016 - Sep 2016

Supported laboratory and quality-control activities in beverage production, applying food-technology knowledge.. Assisted with production checks for soft carbonated drinks and natural mineral water, following quality, hygiene and operational procedures.

Laboratory Technician

Cameroon Development Cooperation (CDC)
Aug 2014 - Oct 2014

Supported laboratory monitoring and quality-related activities within palm-oil processing operations.. Assisted with production checks and documentation in line with operational and quality procedures.

Habilidades

Customer Service and Client SupportCustomer Relationship ManagementClient Communication and Follow-UpStakeholder EngagementCustomer Onboarding Support
Publicado na CazVid - 21 de out. de 2026
Contato Albetta