Este perfil está escrito em inglês
Manager
Demonstrated experience with Business Development & Lead Generation.
Demonstrated experience with Technical Proficiency.
Demonstrated experience with Analytical & Problem-Solving Skills.
Demonstrated experience with Teamwork & Collaboration.
Demonstrated experience with Project Coordination & Delivery.
Manager open to new opportunities
Managed daily operations, ensuring compliance with health, safety and employment regulations.. Managed inventory, suppliers and day to day stock requirements.. Recruited, supervised and supported stylists and reception staff.. Managed client and staff queries, ensuring smooth front-of-house operations.. Led digital marketing across Google and social media.. Managed booking and CRM systems, resolving technical issues efficiently.. Improved business processes.
Led and supported the team to achieve daily and monthly sales targets.. Monitored KPIs including ATV, UPT and conversion rates.. Delivered excellent customer service and supported the team in meeting customer needs.. Coached and motivated team members to improve sales performance.. Managed daily store operations, including opening/closing and stock management.. Handled customer queries and resolved issues professionally.
Prospected and closed new business opportunities with SME and enterprise clients across multiple sectors.. Conducted cold calling, email and LinkedIn outreach.. Managed a sales pipeline, consistently exceeding outreach, conversion and revenue targets.. Built strong client relationships and identified opportunities for upselling and business growth.. Supported proposal development and contract negotiations.. Conducted market and competitor research to identify prospects and tailor sales strategies.
Received, checked and organised stock deliveries.. Maintained accurate stock levels and completed regular stock checks.. Replenished the shop floor and fulfilled customer stock requests.. Processed orders and returns accurately and efficiently.. Maintained a clean, organised and safe stockroom.. Worked effectively as part of a fast-paced team while providing excellent customer service.
Operated X-ray, body scanning and explosive trace detection systems to ensure passenger and baggage security.. Conducted ID and boarding pass checks, maintaining compliance with aviation security standards.. Managed incidents, maintained accurate records and escalated issues in line with procedures.. Collaborated with airport teams to manage passenger flow, disruptions and emergencies.. Conducted security searches while maintaining a professional and positive customer service experience.. Supported the training and onboarding of new security personnel.
Resolved customer complaints promptly, escalating operational concerns where necessary.. Arranged alternative selections for guests with food allergies, intolerances, or special diets.. Delivered fast and friendly service during peak periods, processing food and drink orders with speed and accuracy.
Oversaw daily business operations, ensuring compliance with. Delivered excellent customer service and sales advice.. Engaged customers to identify needs, provide tailored recommendations, and upsell products.. Stayed up to date on sales promotions, product updates and service changes.