Este perfil está escrito em inglês
Appointment Setter
Demonstrated experience with Cold Calling.
Demonstrated experience with Appointment Setting.
Demonstrated experience with CRM Tools.
Demonstrated experience with Google Workspace.
Demonstrated experience with Customer Service.
Professional profile
Conducted outbound cold calls to businesses and property owners to promote commercial cleaning services. Introduced our services to business owners, office managers and decision makers on how they can benefit from them. Vetted and organized leads to support efficient sales outreach and follow-up. Followed call scripts while building rapport and handling objections professionally. Scheduled appointments and walkthroughs for the sales team with prospective clients. Documented all interactions in CRM tools, ensuring accuracy and timely follow-up.. Managed customer inquiries and provided accurate information about company services and pricing. Identified customer cleaning needs and recommended suitable service packages. Ensured timely communication and professional customer service throughout the sales process
Identified and pursued new business opportunities to drive sales growth.. Conducted sales presentations, negotiations, and closed deals successfully.. Developed and executed marketing strategies to attract potential clients.. Maintained accurate records of customer interactions in CRM systems.. Received and attended to customer inquiries regarding cleaning services. Followed up on leads, ensuring high conversion and retention rates.. Followed up with customers to confirm satisfaction with service provided. Provided customers with clear information regarding service timeline, pricing and company policies. Built and nurtured client relationships, increasing repeat business and referrals.
Handled 300+ outbound calls daily to potential customers. Introduced our services and educate customers on how they can benefit from them. Qualified leads by asking set qualifying questions. Followed call scripts while building rapport and handling objections professionally. Scheduled appointments and walkthroughs for the sales team with prospective clients. Handled inbound calls and customer inquiries, providing accurate information about company services. Documented all interactions in CRM tools, ensuring accuracy and timely follow-up.. Built strong relationships with clients by providing personalized support.. Collaborated with team members and management to develop sales strategies and consistently met targets.
Conducted outbound calls to prospective customers.. Introduced our services and qualified home owners.. Transferred qualified home owners to licensed agents.. Followed call scripts while building rapport and handling objections. Vetted and organized leads to support efficient sales outreach and follow-up. Scheduled appointment for sales team.. Maintained accurate customer information in the CRM