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Christian
Content Moderation CSR (Data Review & Quality Operations)
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Professional profile
Experiência
Content Moderation CSR (Data Review & Quality Operations)
Navigated multiple internal applications and client tools simultaneously to review, log, and report high-volume data—demonstrating cross-platform agility required for CRM and database management.. Generated daily quality reports and tracked performance metrics for leadership, flagging discrepancies to drive process improvement.. Proactively communicated with supervisors to clarify policies and escalate unclear cases—mirroring the executive support needed to keep a founder's workflows moving.. Maintained strict accuracy and speed targets under tight deadlines, reflecting the discipline required for calendar coordination and appointment setting.
Data Encoder (Records & Data Entry Operations)
Coordinated daily work assignments and prioritized tasks across the team, ensuring all encoding production standards were met on time—demonstrating project coordination and deadline management.. Reviewed and corrected data entry errors, organized documents into correct system locations, and maintained version control for easy management retrieval.. Communicated regularly with supervisors and co-workers to align requirements, clarify task ownership, and ensure smooth handoffs—acting as a bridge between team members.
Encoder & Warehouse Operations Support
Accurately input, updated, and verified critical records across internal systems while maintaining strict confidentiality and correcting errors in real-time.. Collaborated cross-functionally to troubleshoot system issues and supported inventory workflow organization—reinforcing process discipline and reliability.