Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Florah
Logistics Officer
Contato
Competências
Demonstrated experience with Logistics Planning & Coordination.
Demonstrated experience with Fleet & Transport Management.
Demonstrated experience with Warehouse & Inventory Control.
Demonstrated experience with Compliance & Documentation.
Demonstrated experience with Cost Optimization & Budget Management.
Formação acadêmica
Resumo
Logistics Officer open to new opportunities
Experiência
Logistics Officer
Planned and coordinated end-to-end logistics for shipments via road, air, and sea, optimizing routes and schedules to ensure timely delivery.. Prepared and verified key shipping and customs documentation, including Bills of Lading, Commercial Invoices, and Packing Lists.. Liaised with shipping lines, airlines, transporters, and clients to resolve operational issues and provide real-time updates.. Tracked shipment status proactively and maintained accurate records of all incoming and outgoing shipments.. Assisted in clearing and forwarding processes, ensuring full compliance with transport laws and safety regulations.. Monitored transportation costs and contributed to cost-saving initiatives by comparing freight quotes and optimizing carrier selection.. Supported warehouse operations, including stock management, dispatch coordination, and inventory restocking.. Oversaw maintenance and repairs of logistics equipment and vehicles to ensure operational readiness.. Updated logistics databases and generated performance reports on shipment status, delays, and costs.. Coordinated with suppliers, freight forwarders, and third-party providers to strengthen vendor relations and service delivery.. Responded promptly to customer inquiries via phone and email, ensuring high levels of satisfaction and retention.
Portfolio Quality Officer
Managed a large portfolio of asset-finance accounts, utilizing advanced CRM software to monitor payment behaviors and assess risk.. Developed and executed customized recovery strategies for delinquent accounts, successfully reducing the overall overdue rate.. Generated detailed analytical reports on portfolio performance, providing management with actionable insights for strategic decision-making.. Collaborated with cross-functional teams to streamline the client onboarding and recovery processes.
Call Centre Representative
Managed a high volume of customer inquiries daily, resolving issues related to billing, network, and service activation.. Leveraged CRM tools to meticulously document customer interactions, creating a valuable knowledge base for the team.. Identified and escalated recurring technical issues to the engineering department, contributing to long-term product improvement.. Promoted tailored data and voice bundles to existing customers, consistently exceeding performance targets.
Front Office Desk Attendant
Coordinated all front desk operations, including check-in/check-out procedures, reservation management, and guest correspondence.. Trained and mentored new front office staff on hotel management software and premium customer service protocols.. Coordinated with housekeeping, maintenance, and tour departments to ensure seamless guest experiences and swift issue resolution.. Managed cash floats and daily financial reconciliations for front desk transactions with a high degree of accuracy.
Receptionist
Streamlined the guest reservation system, reducing overbooking errors and improving table turnover efficiency.. Professionally managed client feedback, turning negative experiences into positive outcomes and enhancing guest satisfaction.. Organized and maintained all administrative records, including supplier contracts and staff schedules.
Clerk
Overhauled the physical and digital filing systems, leading to a significant improvement in document retrieval speed.. Processed and dispatched a large volume of mail and packages weekly, ensuring accurate tracking and timely delivery.. Provided comprehensive administrative support for field staff, including data entry and report preparation.
Data Collection Agent
Led field data collection teams, ensuring the integrity and accuracy of data from numerous survey respondents.. Cleaned, validated, and inputted data into centralized databases, maintaining a high standard of accuracy for all entries.. Compiled preliminary field reports that informed key findings for national governance assessments.
Registration and Verification Clerk
Managed the end-to-end logistics of a mobile voter registration station, including the secure transport and setup of materials.. Verified the eligibility of a high volume of applicants against national voter registration criteria.. Maintained strict accountability for all registration materials, ensuring zero loss throughout the registration period.
Merchandiser
Conducted detailed inventory audits at multiple retail locations, providing data that helped minimize stock-out situations.. Designed and implemented eye-catching product displays that increased product visibility and sales at key accounts.. Served as a key liaison between the sales team and retail partners, effectively communicating stock needs and promotional plans.