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Himani
Customer Sales and Service Agent
Contato
Competências
Overseeing project life cycles, resource allocation, and team coordination.
Participated in designing, coding, and testing software solutions.
Facilitated communication between technical teams and clients to understand requirements.
Assisted in preparation and tracking of project budgets and resource costs.
Formação acadêmica
Resumo
Experienced project manager specializing in IT projects with a track record of successful delivery and team leadership.
Principais conquistas
- Led multiple software development projects, ensuring timely delivery and client satisfaction
- Managed cross-functional teams to improve processes and increase efficiency
- Developed project plans, budgets, and schedules while coordinating stakeholders
Experiência
Customer Sales and Service Agent
Handle customer inquiries and provide flight information., Book and manage reservations., Resolve customer issues and complaints., Promote and sell additional services., Communicate effectively via phone, email, or chat., Enter customer information accurately into the system., Upsell products and services, Manage multiple tasks in a fast-paced environment.
Sales Stylist
Provided excellent customer service to clients, helping them find the products they needed., Assisted with visual merchandising and inventory management., Met or exceeded sales targets on a consistent basis., Processed transactions and handled cash and credit card payments., Resolved customer complaints in a timely and professional manner.
Cashier/Baker
Managing the till and working the cash register (greeting clients, taking orders), Preparing dough, rolling & twisting pretzels, Monitoring ovens and dressing the pretzel upon customer's request, Exhibiting friendly, courteous attitude towards customers and other staff members, Sampling the product, Perform cleaning and maintenance procedures, Receiving stock and restocking the things, Training new employees
Manager
Led a team of 5 employees in daily store operations, ensuring customer satisfaction and operational efficiency., Implemented strategies to increase sales revenue., Created and managed employee schedules, optimizing staffing levels within budget., Trained and mentored new employees, fostering a positive work environment., Conducted performance evaluations and implemented improvement plans., Monitored inventory levels, conducted audits, and collaborated with suppliers., Implemented visual merchandising strategies for product presentation., Ensured compliance with company policies, procedures, and safety guidelines.