Indunil

Business Development Manager

Develop a growth strategy focused both on financial gain and customer satisfaction. Conduct research to identify new markets and customer needs. Arrange business meetings with prospective clients. Promote the company’s products/services addressing or predicting clients’ objectives. Prepare sales contracts ensuring adherence to law-established rules and guidelines. Keep records of sales, revenue, invoices etc.. Provide trustworthy feedback and after-sales support. Build long-term relationships with new and existing customers. Develop entry level staff into valuable salespeople

Operation Coordinator

Assisting with the management of daily operational activities.. Performing administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, etc.. Managing office supplies and the maintenance of office equipment.. Coordinating the proper allocation of human resources.. Arranging and assisting with the onboarding of new employees.. Assisting with project management by creating assignments, tracking progress, and resolving issues.. Managing internal and external stakeholder relations.. Managing budgets and preparing financial reports for senior management.. Planning and organizing conferences, events, staff training, and employee engagement activities.. Preparing and maintaining operations documents and reports

Assistant Manager

Ensuring company policies are followed.. Optimizing profits by controlling costs.. Hiring, training and developing new employees.. Resolving customer issues to their overall satisfaction.. Maintaining an overall management style that follows company best practices.. Providing leadership and direction to all employees.. Ensuring product quality and availability.. Preparing and presenting employee reviews.. Working closely with the store manager to lead staff.. Overseeing retail inventory.. Assisting customers whenever necessary.. Organizing employee schedule.. Ensuring that health, safety, and security rules are followed.. Taking disciplinary action when necessary.. Ensuring a consistent standard of customer service.. Motivating employees and ensuring a focus on the mission.. Maintaining merchandise and a visual plan.. Maintaining stores to standards, including stocking and cleaning.. Completing tasks assigned by the general manager accurately and efficiently.. Supporting store manager as needed.

Customer Care Assistant Marketing

Achieving the monthly/ annual individual sales targets given by the company.. Drive and motivate the sales team to achieve the assigned monthly/ annual shop targets.. Coordinating with existing Customer base, solving their problems and queries on time, meeting the new target customers and converting them in to customers. To carry out Group/Institutional sales. Inventory management- identify and dispose ageing/damaged products and maintaining the ITO level at.8.0. Preparing sales presentation and update KPI for review / planning meetings. Hire purchase management – credit evaluations, maintaining the arrearage position NIL.. Cash management - handling the cash counter, Follow up the settlements of return cheques and credit sales.. Involve administrations functions.. Ensure the store is well merchandised.. Active participations on all company and local events.

Web Designer and Developer (Trainee)