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Isabela
Senior Infrastructure Analyst / SRE
Contato
Competências
Demonstrated experience with Windows Server.
Demonstrated experience with Active Directory.
Demonstrated experience with Group Policy (GPO).
Demonstrated experience with IIS.
Demonstrated experience with PowerShell.
Formação acadêmica
Idiomas
Resumo
Professional profile
Experiência
Senior Infrastructure Analyst / SRE
Worked in large-scale environments with a focus on SRE, Observability, Infrastructure, Cloud, and Kubernetes, helping ensure availability, performance, and stability of critical systems.. Administration and support of Microsoft Azure environments.. Support and troubleshooting of Kubernetes environments.. Infrastructure, application, and service monitoring using Dynatrace, Zabbix, Grafana, and Elastic.. Troubleshooting of infrastructure and application incidents, including performance, availability, and resource consumption issues.. Support in root cause analysis and high-availability environments.. Collaboration with development, infrastructure, and application teams.. Work aligned with Site Reliability Engineering (SRE) practices and Cloud Native evolution.
IT Network Engineer / Infrastructure Engineer
Supported and enhanced the company's corporate infrastructure in Brazil, with responsibilities across servers, virtualization, backup, storage, and Microsoft technologies.. Administration of Windows Server environments and Active Directory troubleshooting.. Management of IIS servers and RDS (Remote Desktop Services) environments.. Administration of SCCM/MECM and WSUS, including patches, updates, and security fixes.. Development and use of PowerShell scripts.. Administration of VMware and Hyper-V virtualized environments.. Administration and monitoring of servers in Microsoft Azure.. Backup management using Dell EMC Avamar and Arcserve; storage administration and monitoring.. Troubleshooting of critical servers and services; performance and availability analysis.. Participation in global infrastructure, domain migration, and server migration projects.. Technical documentation, process improvement, and collaboration with global technology teams.
Senior Infrastructure Analyst | SRE | Windows Specialist
Assigned to Via Varejo / Casas Bahia.. Worked within the Purchase and Self-Service SRE team, serving as the Windows infrastructure specialist responsible for supporting critical enterprise environments.. Technical reference for Windows Server within the SRE team.. Administration, support, monitoring, and advanced troubleshooting of Windows servers in Microsoft Azure.. Performance and stability analysis; investigation of application and infrastructure issues.. Support of critical e-commerce environments and high-severity incidents.. Collaboration with application and development teams.. Evaluation and recommendation of infrastructure improvements.. Development of scripts and automation using PowerShell.. Strong focus on stability, availability, and continuous improvement.
Senior Systems Analyst
Worked as a consultant for access control systems provided by the company.. Implementation, configuration, and parameterization of access control systems.. User and customer training and technical documentation.. Development of SQL scripts and guidance on SQL database creation and administration.. Definition and monitoring of database backup routines.. Technical support for access control systems.
Information Technology Technician
International professional experience working as an internal and external technical consultant for Dell, supporting technology migration projects for medium and large companies.. Migration of approximately 3,000 workstations using Microsoft SCCM for operating system and application deployment.. Equipment preparation and configuration; installation of operating systems and corporate applications.. Development of PowerShell scripts for user profile migration.. Planning of migration waves, end-user support, and technical documentation.. Worked in an international and multicultural professional environment using English on a daily basis.
Infrastructure Analyst
Worked in the administration, support, and continuous improvement of the company's corporate infrastructure.. Server and workstation administration; infrastructure installation, configuration, and maintenance.. Administration of Microsoft Windows environments and corporate applications and services.. Infrastructure troubleshooting, monitoring of networks, servers, and services, and performance/capacity analysis.. Support for database administration activities and implementation of infrastructure improvements.. Creation and maintenance of technical procedures, documentation, inventory management, failure analysis, and support of critical banking environments.