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meow
Barista
Contato
Competências
Demonstrated experience with Staff Training.
Demonstrated experience with Adaptability.
Demonstrated experience with Restocking.
Demonstrated experience with Team-Oriented.
Demonstrated experience with Time Management.
Formação acadêmica
Resumo
Professional profile
Experiência
Barista
Made bubble tea, specialty drinks, and smoothies following standard recipes and within company standards.. Provided friendly and efficient customer service while taking orders and answering questions.. Prepared ingredients such as tea, tapioca pearls, sago, pudding, jellies, and restocking supplies throughout shifts.. Operated POS system to process cash and card transactions accurately, along with gift cards and discount coupons.. Managed multiple online and in-person orders in a fast-paced environment while maintaining a positive attitude and keeping morale high.. Trained new employees on drink preparation and customer service standards.
Payments & Systems
Demonstrated strong attention to detail through precise data entry, deposit verification, and financial record maintenance.. Remained calm under time-sensitive conditions and strict cash handling protocols.. Verified and reconciled electronic transactions across multiple POS systems, ensuring accurate revenue from and to clients.
FOH/Shift Lead
Delivered excellent customer service in a fast-paced environment while managing online orders, multiple tasks and staff while maintaining professionalism under pressure.. Maintained composure during peak hours while ensuring timely and accurate orders.. Handled daily cash transactions and processed payments accurately while maintaining fast-paced service, as well as EOD cash counts + POS close.. Encouraged communication and teamwork among coworkers.. Trained new team members on customer service standards and operations.