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Meryem
Virtual Assistant - Remote Client Support
Contato
Competências
Demonstrated experience with Email/phone management.
Demonstrated experience with Client correspondence.
Demonstrated experience with Task prioritization.
Demonstrated experience with Team coordination.
Demonstrated experience with MS Office Suite (Excel, Word).
Formação acadêmica
Idiomas
Resumo
Virtual Assistant - Remote Client Support open to new opportunities
Experiência
Virtual Assistant — Remote Client Support
Provide end-to-end administrative support, managing daily incoming emails, phone calls, and client correspondence.. Organize digital files, perform prompt data entry, and maintain updated CRM records with extreme accuracy.. Coordinate meeting schedules, maintain calendars, and assist in preparing weekly administrative reports and documents.
Customer Support & Case Specialist
Handle high-volume customer interactions via phone and chat, prioritizing requests and providing software/technical support.. Maintain meticulous record-keeping in CRM software to support case continuity and cross-functional team collaboration.. Address inquiries professionally, troubleshoot tools/processes, and multi-task efficiently under tight targets.
Content Moderator & Data Evaluator
Executed precise data entry and high-volume content evaluations in accordance with strict SOP guidelines.. Maintained rigorous attention to detail, file documentation standards, and time-management targets.
Operations & Client Service Associate
Coordinated client bookings, managed travel documentation, and scheduled itineraries with strong attention to detail.