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Monadjik
Front Office Rooms Division
Contato
Competências
Demonstrated experience with Initiative and proactivity.
Demonstrated experience with Problem-solving.
Demonstrated experience with Guest relations and complaint handling.
Demonstrated experience with Front office operations (check-in / check-out).
Demonstrated experience with Emma software.
Formação acadêmica
Idiomas
Resumo
Front Office Rooms Division open to new opportunities
Experiência
Front Desk Agent
Perform daily closing and reconciliation of hotel operations. Manage guest check-in and check-out. Handle and coordinate room reservations
Front Desk Agent (Internship)
Handled guest complaints with courteous, professional communication. Managed guest check-in and check-out using Emma software. Informed guests about hotel services and amenities
Front Desk Agent (Internship)
Handled guest complaints with courteous communication. Recorded guest arrivals and departures using Opera software. Welcomed and assisted guests upon arrival at the property
Food & Beverage Attendant (Internship)
Warmly welcomed guests and assisted with food and beverage selections. Cleared and cleaned tables promptly, following cleanliness and service standards. Assisted with table set-up and organization of equipment
Guest Reception Attendant (Internship)
Welcomed guests upon arrival with courtesy and professionalism. Assisted guests and responded efficiently to their requests. Served meals while maintaining high quality standards