Nancy

Shop Attendant

Welcomed and assisted dozens of customers daily with product selections, inquiries, and checkout procedures.. Processed daily transactions accurately via cash, M-Pesa, and digital channels with zero end-of-day register discrepancies.. Managed shelf replenishment, stock rotation (FIFO), and product organization to ensure high-demand items were fully stocked.. Performed routine physical stock counts to maintain accurate inventory levels and prevent product loss or shrinkage.. Resolved customer concerns with patience and care, resulting in high customer satisfaction and repeat store visits.. Kept the store environment clean, safe, and well-organized according to health and safety standards.