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Nataly
Health and Beauty Advisor
Contato
Competências
Demonstrated experience with Customer service.
Demonstrated experience with High-volume calls.
Demonstrated experience with Customer surveys.
Demonstrated experience with Active listening.
Demonstrated experience with Problem solving.
Formação acadêmica
Idiomas
Resumo
Professional profile
Experiência
Health and Beauty Advisor
Advise customers on health and beauty products in a retail setting, helping them find what fits their needs.. Took the initiative, with manager approval, to create the Belleville store's Instagram and Facebook pages and produce videos and posts promoting the store and its sales.
Customer Service Representative – Call Center
One year of real call center experience: managed high-volume calls with professionalism and efficiency.. Communicated effectively with diverse customers to ensure positive interactions.. Conducted customer surveys to gather insights on the service experience.
Marketing Assistant & Content Creator
Managed and coordinated external vendors and suppliers.. Worked remotely for part of the role, creating visual content and brand communications.. Helped improve customer engagement through marketing strategies.
Founder
Built three businesses from scratch, working independently and managing my own schedule, tools and deadlines.
Childcare Provider (Nanny)
Showed responsibility, time management and adaptability in a multicultural environment.. Built strong, trust-based relationships with families.
Real Estate Sales Assistant
Built strong relationships with clients, ensuring trust and satisfaction, and guided them through the sales process.