Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Norlyn
Customer Service Specialist
Currículo em vídeo
CUSTOMER SERVICE SPECIALIST
Can handle complex issues . I'm keen to details.Can handle vulnerable customers.Working in hard selling like B2C.
Contato
Quiapo, Metro Manila, Pilipinas
Disponível na CazVid
Competências
Customer ServiceExpert
Handled complex customer issues and vulnerable clients, ensuring resolution and satisfaction.
Communication SkillsAdvanced
Excellent at engaging with customers, understanding needs, and providing clear, empathetic communication.
SalesIntermediate
Experienced in hard selling techniques within B2C environments over a three-year period.
Problem SolvingAdvanced
Skilled at analyzing complex issues and delivering effective resolutions quickly.
Empathy and Customer FocusExpert
Consistently puts herself in customers' shoes to understand and address their needs.
Resumo
Experienced customer service professional with 16 years in financial institutions and sales, committed to delivering quality customer interactions and resolution.
Principais conquistas
- Dedicated 16-year career in the call center industry with extensive experience in financial institutions and sales.
- Developed expertise in handling complex issues and vulnerable customers, ensuring customer satisfaction.
- Provided exceptional customer journeys by understanding customer needs and delivering effective resolutions.
Habilidades
Customer ServiceCommunication SkillsSalesProblem SolvingEmpathy and Customer Focus
Publicado na CazVid - 17 de mai. de 2026