Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Prisca
Customer Service Representative
Contato
Competências
Demonstrated experience with customer service.
Demonstrated experience with Complaint Resolution.
Demonstrated experience with Email and Chat Support.
Demonstrated experience with CRM Tools.
Demonstrated experience with Call Handling.
Formação acadêmica
Idiomas
Resumo
Professional profile
Experiência
Customer Service Representative
Handled customer inquiries and support issues relating to accounts, wallets, card transactions, payments, and deposits. Investigated issues, verified transaction details, followed up on unresolved cases, and worked with internal teams to ensure customers received accurate solutions. Achievement: Helped improve issue resolution by carefully investigating customer cases, identifying transaction discrepancies, and ensuring problems were properly followed through to resolution.