Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Priscilla
Customer Support & Billing Assistant
Contato
Competências
Demonstrated experience with Verbal Communication.
Demonstrated experience with Written Communication.
Demonstrated experience with Microsoft Office.
Demonstrated experience with Google Workspace.
Demonstrated experience with HubSpot.
Formação acadêmica
Resumo
Professional profile
Experiência
Customer Support & Billing Assistant
Greeted and welcomed visitors in a professional and friendly manner.. Handled incoming and outgoing calls and responded to customer inquiries via phone, email, chat, or social media in a timely and professional manner.. Maintained an organized reception area and ensured the availability of office supplies.. Prepared monthly reports on customer feedbacks, complaints, and service performance.
Office Receptionist & Administrator (NSS)
Greeted and welcomed visitors in a professional and friendly manner.. Handled incoming and outgoing calls and responded to customer inquiries via phone, email, chat, or social media in a timely and professional manner.. Maintained an organized reception area and ensured the availability of office supplies.. Prepared monthly reports on customer feedbacks, complaints, and service performance.
Customer Service Representative
Responded to customer inquiries via phone, email, chat, or social media in a timely and professional manner.. Provided accurate information about available services, policies, and procedures.. Assisted customers with placing orders, processing payments, and tracking shipments.. Prepared reports on customer feedback, complaints, and service performance.
Administrative & Data Analyst Intern
Assisted in maintaining databases, ensuring data integrity, and updating records as instructed.. Sought feedback from supervisors and colleagues to enhance performance and learn new techniques.. Generated standard or custom reports summarizing business, financial or economic data.