Rennie

Administrative Assistant

Provided administrative support for daily operations, including scheduling, correspondence, and follow-ups to ensure smooth office workflow.. Managed calendars and scheduled meetings and appointments using Google Calendar.. Communicated with clients and team members via email and chat, coordinating updates and handling follow-ups.. Drafted and prepared professional business documents, letters, and reports using MS Word and Google Docs.. Prepared structured reports and trackers in Google Sheets and MS Excel to monitor progress and status of ongoing tasks.. Organized and categorized emails using Gmail labels and filters to keep inboxes current.. Maintained digital files and documents for easy access and collaboration.. Supported customer service operations by managing support tickets and scheduling follow-ups.