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Ruth
Teaching Assistant (NYSC)
Contato
Competências
Demonstrated experience with Salesforce.
Demonstrated experience with Zoho.
Demonstrated experience with HubSpot.
Demonstrated experience with Ready Mode.
Demonstrated experience with Zoom.
Formação acadêmica
Resumo
Teaching Assistant (NYSC) open to new opportunities
Experiência
Fiber Coordinator and User Growth – Lagos South West
Conduct client onboarding calls via Zoom and guide new FiberX customers through activation processes to ensure a smooth, positive start.. Verify customer documents and eligibility details; follow up diligently on incomplete requirements while keeping client records accurate in CRM systems.. Create and assign follow-up tasks, coordinate with technical and operations teams, and manage multiple priorities to deliver seamless service.. Drive partnership and ecosystem growth by building and managing strategic relationships with distributors, partners, and key stakeholders across Lagos South West to expand FiberX adoption and market presence.. Leverage consumer insights and performance data to develop and execute customer experience strategies that improve retention, reduce churn, and consistently exceed sales and upsell targets.. Lead high-volume outbound engagement, appointment setting, and proactive client interactions while monitoring account performance, stock movement, and territory metrics using Google Earth and CRM tools.. Manage complex escalations and operational challenges professionally; resolve service issues promptly and collaborate with technical, deployment, and operations teams to ensure seamless delivery and high service standards.. Prepare and present periodic sales reports, forecasts, and performance reviews using Microsoft Office tools; maintain accurate CRM records after every client interaction to support data-driven decision-making.
Inbound & Outbound Customer Support – Consumer Opportunity (Part-time Contractor)
Deliver inbound and outbound customer support for Consumer Opportunity campaigns, handling high-volume calls, inquiries, and lead engagement using the Ready Mode dialer and CRM tools.. Engage prospects and customers professionally, provide accurate information, resolve issues, and support conversion and retention goals in a remote contractor capacity.. Perform appointment setting for qualified prospects, scheduling follow-up calls and meetings to drive conversion.. Maintain accurate call dispositions, notes, and follow-up actions within Ready Mode to ensure seamless handoffs and data-driven performance tracking.
Relationship and Marketing Manager
Served as the primary point of contact and relationship manager for a portfolio of international clients in a hybrid/remote setup, building long-term relationships.. Promoted and supported sales of international real estate products alongside other wealth solutions, engaging clients on cross-border investment opportunities and guiding them through the sales process.. Managed marketing across social media platforms and designed engaging content to promote services (including international real estate), strengthen brand visibility, and support lead generation and client engagement.. Tracked account progress, monitored performance, and provided regular updates and support to clients.. Handled client feedback, escalations, and complex issues professionally, implementing efficient solutions.
Business Development Lead – Sales & Marketing Coordination
Coordinated sales and marketing initiatives within the Business Development Group, driving campaigns and promotional activities that supported revenue growth across cinema outlets.. Conducted market research and business intelligence within the hospitality and entertainment sector, identifying trends, competitor activity, and opportunities to improve customer acquisition and spend.. Built and maintained strategic partnerships with vendors, event organizers, and corporate clients to expand reach, enhance offerings, and unlock new revenue streams.. Led business development efforts focused on revenue growth through targeted initiatives and team coaching.
Teaching Assistant (NYSC)
Allocated and graded homework, assignments, and tests; attended parent-teacher meetings and documented students’ progress.. Delivered personalized instruction, developed educational content (notes, tests, assignments), and supervised classes to ensure a safe and productive learning environment.
Secretary / Admin Assistant
Answered multi-line telephone systems, fielded client inquiries, coordinated travel arrangements, handled scheduling, and provided administrative support for the HR Department.. Screened visitors, managed logs and passes, responded to emails and correspondence, and supported smooth business processes.
Field Cashier
Conducted field visits to collect thrift savings from customers, ensuring accurate recording and timely remittance of funds.. Onboarded new customers by explaining products, completing account opening processes, and building trust in the local communities served.. Maintained strong customer relationships through regular engagement, addressing queries, and supporting financial inclusion efforts.