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Samuel

Customer Service Support

Contato

Helsingborg, Skåne, Sweden
Disponível na CazVid
Contato pela CazVid

Competências

Remote customer supportIntermediate

Demonstrated experience with Remote customer support.

Email/ticket handlingIntermediate

Demonstrated experience with Email/ticket handling.

CRM-based workflowsIntermediate

Demonstrated experience with CRM-based workflows.

Delivery investigationsIntermediate

Demonstrated experience with Delivery investigations.

Logistics coordinationIntermediate

Demonstrated experience with Logistics coordination.

Formação acadêmica

Level 2 Certificate in Customer Service

Resumo

Customer Service Support open to new opportunities

Experiência

Customer Service Support

Customer Service Support
2025 - 2026

Managed customer tickets, refunds, and enquiries end-to-end using CRM workflows. Wrote clear, professional emails and internal case notes for cross-team visibility. Used task and workflow tools to track follow-ups and meet response-time targets

Habilidades

Remote customer supportEmail/ticket handlingCRM-based workflowsDelivery investigationsLogistics coordination
Publicado na CazVid - 11 de ago. de 2026
Contato Samuel