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Zainabu

Looking for remote work in Nairobi

Currículo em vídeo

Inbound call center.
nn• I answer incoming customer calls in a professional and courteous mannernn• Respond to customer inquiries, complaints, and requests in a timely and accurate mannernn• Provide accurate and up-to-date information to customersnn• Troubleshoot customer issues and provide solutionsnn• Follow up with customers to ensure their satisfactionnn• Document customer interactions in the company’s databasenn• Maintain a positive attitude and professional demeanornn• Adhere to company policies and proceduresnn• Other duties as assigned

Contato

Nairobi, Nairobi Area, Kenya
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceExpert

Provided professional and courteous assistance to customers, ensuring satisfaction.

Sales & MarketingAdvanced

Developed and maintained customer relationships, achieved sales targets.

Communication SkillsExpert

Utilized strong communication skills in engaging with customers and resolving issues.

TroubleshootingIntermediate

Diagnosed customer issues and provided effective solutions in a timely manner.

Data DocumentationIntermediate

Recorded customer interactions accurately in the company database.

Resumo

Self-motivated sales and marketing professional with over 10 years of experience and expertise in customer interactions, cold calling, and relationship building.

Principais conquistas

  • Built strong customer relationships over a 10-year career in sales
  • Exceeded personal sales goals in cold calling and closing within 6 months
  • Responded to and resolved customer inquiries and complaints efficiently

Habilidades

Customer ServiceSales & MarketingCommunication SkillsTroubleshootingData Documentation
Publicado na CazVid - 17 de mai. de 2026
Contato Zainabu