Aaron - Customer Service and Sales Professional with Diverse Industry Experience

Provided direct customer support, handled inquiries, and resolved complaints effectively.

Engaged in selling products, closing sales, and offering alternative product options.

Led team activities for promotional efforts and strategized promotional initiatives.

Created and managed customer accounts to support brand promotion and customer engagement.

Greet patients and assist them in completing required forms., Answer phones, emails, and route incoming calls., Scheduling appointments and monitoring patients., Informing the doctor when patients are ready to be seen., Show empathy to the customer especially in difficult situations., Provide users with information and support regarding the products or services offered by the company., Channel complaints, claims and suggestions., Assist customers with requests regarding with the different processes of the campaign., Interacted directly with the customer through a personal service which they could ask about some products and I had the responsibility to give them or offer another., Took calls in which I had to register orders from the customers., Closed sells of particular products and give the customers other available offers.

Led my team by León city, giving them the most important sites to promote the inDrive's brand., Planned strategies to improve the way we promoted the brand., Created the inDrive accounts collecting information from the customers who were interested about the branch.