Abigail - Customer Service & Communication Specialist with 5+ years in multilingual roles

Provided bilingual support in call centers for various clients, ensuring customer satisfaction.

Managed social media platforms, marketing strategies, and design for Guateportal.

Handled translation and communication tasks between sponsors and students, facilitating effective dialogue.

Supported sponsorship programs through administrative and organizational tasks.

Responsible for taking calls in English and Spanish in different US-based companies such as Walmart, Best Buy, BBVA, and Boost Mobile.

Responsible for managing social networks, marketing, and design.

Administrative assistant., English and Spanish language translation manager., Responsible for the correspondence department and communication between sponsors and students.