Abigail - Project Manager with 10+ years of experience in IT sector

Guatemala City, Guatemala, Guatemalaen

Successfully led multiple cross-functional teams to deliver IT projects on schedule

Managed project scopes and budgets, ensuring resource optimization

Published on CazVid

Summary

Experienced project manager with a strong background in IT project delivery, team leadership, and stakeholder engagement.

Key Achievements

Promoted from junior to senior project manager, demonstrating professional growth

Skills

Project ManagementExpert

Led end-to-end project planning and execution, ensuring timely delivery.

Stakeholder CommunicationAdvanced

Coordinated effectively with clients and internal teams to meet project goals.

Risk ManagementAdvanced

Identified and mitigated project risks to prevent delays or budget overruns.

Agile MethodologiesIntermediate

Applied Agile principles to improve project adaptability and team collaboration.

Budget AdministrationIntermediate

Experience

Back Office Agent

Smart Talk Transportation Company

Feb 2023 - Present

Prepare and send contracts to drivers and clients., Attend meetings and follow up on assigned tasks., Manage and respond to emails, messages, and broker inquiries., Support logistics coordination and maintain accurate documentation.

Customer and Driver Support Agent (Bob’s Discount Furniture Account)

VXI Call Center

Jan 2022 - Jan 2023

Coordinated routes, schedules, and driver support tasks., Managed customer communication and resolved scheduling issues., Prepared daily reports., Contributed to operational efficiency and smooth logistics flow., Handled inbound calls, processed orders, and resolved client inquiries.