Abner - Customer Service Specialist with 10 years in Travel and Logistics

Guate, Guatemala, GuatemalaRemoteen

Worked for over 10 years in call centers, specializing in customer service and reservations

Five years of experience making reservations for travel agencies at Royal Previa International Cruise Lines

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service professional with a strong background in reservations and logistics, dedicated to delivering quality support.

Gained experience as a freight broker, managing logistics and communications for nine months

Customer ServiceAdvanced

Handled customer inquiries and reservations in call center environments, ensuring client satisfaction.

Reservation ManagementAdvanced

Made and managed reservations for travel agencies and clients, maintaining accurate records.

Logistics CoordinationIntermediate

Worked as a freight broker, coordinating transportation options and communicating with clients.

Communication SkillsAdvanced

Effectively communicated with clients, travel agencies, and logistics partners across diverse contexts.