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Abner
Customer Service Specialist with 10 years in Travel and Logistics
Video resume
Customer service
Making reservations
Contact
Guate, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries and reservations in call center environments, ensuring client satisfaction.
Reservation ManagementAdvanced
Made and managed reservations for travel agencies and clients, maintaining accurate records.
Logistics CoordinationIntermediate
Worked as a freight broker, coordinating transportation options and communicating with clients.
Communication SkillsAdvanced
Effectively communicated with clients, travel agencies, and logistics partners across diverse contexts.
Summary
Experienced customer service professional with a strong background in reservations and logistics, dedicated to delivering quality support.
Key Achievements
- Worked for over 10 years in call centers, specializing in customer service and reservations
- Five years of experience making reservations for travel agencies at Royal Previa International Cruise Lines
- Gained experience as a freight broker, managing logistics and communications for nine months
Skills
Customer ServiceReservation ManagementLogistics CoordinationCommunication Skills
Published on CazVid - Jul 3, 2025