Abraham - Logistics Analyst with 5+ years of expertise in logistics operations

Barranquilla, Atlántico, Colombiaen

Supervised a team of 16 associates in Claims and Compliance to ensure accuracy and efficiency in dispute processes

Led intermediation between carriers and clients for timely claim resolution and service-level compliance

Published on CazVidVideo interview available

Summary

Experienced logistics professional with a strong background in team supervision, operations management, and process enhancements within the logistics and supply chain industry.

Video Resume

Key Achievements

Implemented process improvements that enhanced internal systems, reporting accuracy, and operational efficiency

Skills

Team Leadership & SupervisionExpert

Led and supervised teams to ensure operational excellence and compliance in logistics dispute processes.

Operational & Performance ManagementAdvanced

Monitored KPIs such as turnaround time, adherence, and accuracy to maintain departmental performance standards.

Logistics CoordinationAdvanced

Managed logistics claims and compliance processes using TMS and Mercury Gate systems.

Microsoft Office Suite / Power BI / CRM SystemsAdvanced

Created and maintained performance dashboards and reports to support operational decision-making.

Communication & MediationIntermediate

Facilitated communication between carriers, clients, and internal teams to resolve disputes efficiently.

Languages

Spanish(Native)English(C1)Italian(B1)Portuguese(A2)

Experience

Logistics Analyst &amp; Coordinator

Lean Solutions Group

September 2022 - October 2025

Supervised a team of 16 associates in the Claims and Compliance Department, ensuring accuracy, adherence, and efficiency in all logistics dispute processes., Led the intermediation between carriers and clients, coordinating timely and accurate claim resolutions while maintaining service-level...