Dedicated project manager with over 10 years of experience leading software development and IT projects.
Managed project life cycles from initiation to closure, coordinating teams and stakeholder communication.
Implemented Scrum and Kanban practices to improve team efficiency and project transparency.
Participated in software design, coding, and testing within development teams, utilizing Java and Python.
Facilitated meetings, prepared reports, and liaised between technical teams and clients.
Banco de Crédito de Bolivia
Prospected and identified new business opportunities, expanding the client portfolio, Prepared and delivered persuasive sales presentations and proposals to potential clients., Led the Western Union alliance project and the Forex product application for retail banking., Negotiated commercial terms and closed deals aligned with company objectives, Managed incoming/outgoing international transfers managing and nurturing relationships with key accounts, ensuring client satisfaction and retention., Administered the customer database, analyzed historical client evolution by product, and designed commercial management control tools.
Banco de Crédito de Bolivia
Performed currency exchange operations, negotiated with clients, and managed international transfers., Collaborated in sales process standardization and participated in Commercial Planning meetings for the Capital Markets Division.
Symetrix Marine
Implemented an improvement project, analyzing logistics area feasibility to enhance performance.
Bachelor’s Degree
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Created project documentation, user manuals, and progress reports for project stakeholders.
Red Aduanera Corporation
Managed client retention and provided post-sale services for new clients.