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Project Manager with 10+ years in IT and Software Development
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Competencies
Managed project life cycles from initiation to closure, coordinating teams and stakeholder communication.
Implemented Scrum and Kanban practices to improve team efficiency and project transparency.
Participated in software design, coding, and testing within development teams, utilizing Java and Python.
Facilitated meetings, prepared reports, and liaised between technical teams and clients.
Created project documentation, user manuals, and progress reports for project stakeholders.
Education
Summary
Dedicated project manager with over 10 years of experience leading software development and IT projects.
Key Achievements
- Led multiple cross-functional teams to successful project implementations across various clients.
- Streamlined project workflows, reducing delivery times by 15%.
- Developed comprehensive project documentation and reports for executive review.
Experience
Money Market Analyst
Prospected and identified new business opportunities, expanding the client portfolio, Prepared and delivered persuasive sales presentations and proposals to potential clients., Led the Western Union alliance project and the Forex product application for retail banking., Negotiated commercial terms and closed deals aligned with company objectives, Managed incoming/outgoing international transfers managing and nurturing relationships with key accounts, ensuring client satisfaction and retention., Administered the customer database, analyzed historical client evolution by product, and designed commercial management control tools.
Money market Assistant
Performed currency exchange operations, negotiated with clients, and managed international transfers., Collaborated in sales process standardization and participated in Commercial Planning meetings for the Capital Markets Division.
Administrative Intern
Implemented an improvement project, analyzing logistics area feasibility to enhance performance.
Administrative and Customer Service Intern
Managed client retention and provided post-sale services for new clients.