Adrián - Customer Service Specialist with 2 years in Entertainment Industry

Expert in addressing customer inquiries and resolving issues effectively.

Proficient in communicating fluently in English and Spanish, facilitating better customer interactions.

Skilled in identifying issues and implementing effective solutions promptly.

Capable of troubleshooting technical issues related to services and products.

Solution to customer problems with respect to the services offered.. Friendly and professional attention to customers to ensure their satisfaction.. Support for other areas and equipment, according to the instructions of the boss Immediately.

Handling inbound/outbound calls, chat, or emails professionally and efficiently.. Quickly troubleshooting technical or logistical issues drivers face while on the road.. Building rapport with drivers, showing understanding of their challenges, and ensuring a positive experience.