This is my profileContact via CazVidAdriana
Customer Service and Sales Professional with diverse experience
Contact
Managua, Managua Department, Nicaragua
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided assistance and support to customers, ensuring service quality and satisfaction.
SalesIntermediate
Engaged clients to promote products and improve sales performance at Accedo Technologies.
Problem ResolutionIntermediate
Resolved customer issues effectively, maintaining positive relationships.
CreativityBeginner
Applied creative thinking to enhance customer interactions and service approaches.
Pressure HandlingIntermediate
Maintained performance quality while working under pressure in retail and sales environments.
Education
COMMUNICATIVE ENGLISH
KEISER UNIVERSITY
Completed 2018
INDUSTRIAL ENGINEERING
CENTRO AMERICAN UNIVERSITY (UCA)
Completed to today
ADVANCED EXCEL
NATIONAL TECHNOLOGICAL INSTITUTE
ENGLISH FOR CALLCENTER
E4CC ACADEMY
Languages
EnglishAdvanced
Summary
Experienced in customer support, sales, and retail operations with a focus on problem resolution and proactive service.
Key Achievements
- Assisted customers as a Soft Sales Agent at Accedo Technologies, focusing on customer service and sales.
- Served as a Customer Service Cashier Brand Instructor at Ron Flor de Caña, gaining experience in retail and customer engagement.
- Developed strong problem resolution, proactivity, and creativity skills across customer-facing roles.
Experience
SOFT SALES AGENT
ACCEDO TECHNOLOGIES
2023 - 2024
CUSTOMER SERVICE, SALES
CUSTOMER SERVICE CASHIER BRAND INSTRUCTOR
RON FLOR DE CAÑA COMPANY
2024
Skills
Customer ServiceSalesProblem ResolutionCreativityPressure Handling
Published on CazVid - Jul 3, 2025