Dedicated professional with experience in healthcare customer support and sales, adept at communication and conflict resolution.
Provided healthcare and sales support through phone-based communication, addressing client needs and inquiries.
Demonstrated assertive and clear communication in customer interactions to facilitate understanding and resolution.
Resolved customer conflicts and issues effectively, ensuring customer satisfaction.
Adjusted to different roles in healthcare and sales environments, handling various customer needs.
Alorica - United Healthcare DSNP (Oklahoma)
Handling calls in English from members, Assisting with benefits, claims, eligibility, and other healthcare-related services
Inverlosa
Handling orders from clients, Taking requests, Making deliveries when needed
High School Diploma
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Collaborated with team members to ensure orderly and efficient customer service operations.
