Dedicated customer service professional with experience managing customer interactions and supporting team collaboration to address and resolve client issues.
Provided customer support and resolved inquiries in a call center environment.
Utilized CRM tools to document and manage customer interactions accurately.
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Managed inbound and outbound customer calls to address inquiries, resolve issues, and provide exceptional service., Utilized CRM software to accurately document customer interactions and update records in real-time., Collaborated with cross-functional teams to escalate complex customer concerns and...
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