This is my profileContact via CazVidAldo
Customer Service Specialist with 3 years of client support experience
Contact
Guadalajara, Jalisco, Mexico
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided customer support and resolved inquiries in a call center environment.
CRM SoftwareIntermediate
Utilized CRM tools to document and manage customer interactions accurately.
Languages
SpanishNative
EnglishProfessional
Summary
Dedicated customer service professional with experience managing customer interactions and supporting team collaboration to address and resolve client issues.
Key Achievements
- Managed inbound and outbound customer calls, delivering exceptional service
- Utilized CRM software to document customer interactions and update records in real-time
- Collaborated with cross-functional teams to escalate and resolve complex customer concerns
Experience
Call center
Montes tile
04/2010 - present
Managed inbound and outbound customer calls to address inquiries, resolve issues, and provide exceptional service., Utilized CRM software to accurately document customer interactions and update records in real-time., Collaborated with cross-functional teams to escalate complex customer concerns and...
Skills
Customer ServiceCRM Software
Published on CazVid - May 17, 2026