This is my profileContact via CazVidAlejandra
Customer Support & Medical Interpreter with 4+ years in tech and healthcare
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Competencies
Delivered high-quality customer service and support in technology and healthcare environments.
Facilitated clear and effective communication between clients and professionals, including real-time medical interpretation.
Provided troubleshooting and product information support for Dyson products, utilizing technical skills.
Translated complex medical information accurately while maintaining patient confidentiality in healthcare settings.
Handled data entry and reporting tasks using CRM and support tools.
Education
Languages
Summary
Versatile professional with experience in technical support and healthcare communication, specializing in customer service, medical interpretation, and technical skills.
Key Achievements
- Provided technical and customer service support at Dyson, assisting with troubleshooting and product inquiries.
- Facilitated accurate communication between healthcare professionals and patients as a Medical Interpreter, ensuring confidentiality and precision.
- Demonstrated strong communication, problem-solving skills, and maintained compliance with confidentiality standards across roles.
Experience
Service and Sales Support Assistant
Provided technical and customer service support for the global technology company Dyson., Assisted customers with troubleshooting, product information, and after-sales support., Demonstrated strong communication and problem-solving skills in a fast-paced environment.
Medical Interpreter
Served as a medical interpreter, facilitating accurate and confidential communication between healthcare professionals and patients., Translated complex medical terminology and procedures in real time with precision and empathy., Supported doctors, nurses, and patients during consultations,...