Alejandra - Welcome to CazVid!

Provided customer support for Credit Karma over the phone, resolving account and transaction issues, and assisted with credit score inquiries via chat and email., Worked with Choice Hotels in sales, handling phone reservations.

Responsible for sending information to clients via chat and also legal documents to the counties within the state., Evaluated and provided feedback to agents to ensure compliance with the required service standards.

Provided support with online requests for an AT&T account and assisted customers who called to resolve issues., Helped with fixing residential service when necessary or taking new orders.