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Alejandro Osorio

Bogota, Bogota D.C., Colombia

Customer Service & Tech Support Specialist with 13+ years in VPO industry

  • Developed strong soft skills, particularly empathy, through over 13 years of experience.
  • Specialized in sales, customer support, and technical support roles.
  • Built connections and rapport with clients across diverse customer service functions.
Customer Service
Advanced
Provided customer support, addressing client needs and resolving issues effectively.
Technical Support
Intermediate
Assisted customers with technical solutions and troubleshooting in the VPO industry.
Sales
Intermediate
Engaged in sales activities, leveraging soft skills to connect with clients and promote services.
Soft Skills Development
Expert
Cultivated empathy and relationship-building skills over a prolonged period in customer-facing roles.
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Tech support customer service

Specialist in customer service, sales and tech support!

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